You should carefully read the following terms and conditions of JoomlaEZ. Your download, purchase or use of any product from our Website (www.joomlaez.com) implies that you have read and accepted these terms and conditions. If you have any questions or concerns, please contact us thru the contact page.

Copyright Information

All editorial content and graphics on this Website are protected by U.S. copyright, international treaties and other applicable copyright laws and may not be copied without the express permission of JoomlaEZ, which reserves all rights. However, as an exception, some icons used in this website are downloaded from iconfinder.net and have their own copyrights.

License

JoomlaEZ grants you non-exclusive limited license to use it's own products and other products sold through Website by independent contract providers (the "products") in accordance with these Terms and Conditions (the "license").

Free products

All our free products are licensed under the Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unported License. Please read following information for details.

You are free:

• to Share: to copy, distribute and transmit the work
• to Remix: to adapt the work

Under the following conditions:

• Attribution: You must attribute the work with a discrete link to www.joomlaez.com in the product's generated code. However you have the choice to purchase the commercial version of the product without such link.
• Noncommercial: You may not use this work for commercial purposes. This means you can use our free products only for your own websites, not for your clients' projects.
• Share Alike: If you alter, transform, or build upon this work, you may distribute the resulting work only under the same or similar license to this one.

Any of the above conditions can be waived if you get permission from the copyright holder.

Commercial products

All our commercial products are licensed under the commercial proprietary license. Please read following information for details.

Usage

If you purchased Single Domain License

You may use each individual product on a single (sub-)domain only, belonging to either you or your client. You have to purchase additional license of the product in order to use it on another (sub-)domain.

If you purchased Unlimited Domains License

You may use each individual product on as many (sub-)domains as you want.

Modifications

You are authorized to make any necessary modification(s) to our products to fit your purposes. However, you may not distribute the original products or your modified products without the explicit permission of JoomlaEZ.

Unauthorized Use

You may not place any of our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from JoomlaEZ.

Assignability

You may not sub-license, assign, or transfer this license to anyone else without prior written consent from JoomlaEZ.

Ownership

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of JoomlaEZ.

Products Delivery

Free products

All our free products are available for download without any registration on our website. However we do keep track the number of products downloads.

Commercial products

After we have successfully received your payment, your download information will be emailed to the email address you provided during the payment process. This may take up to 12 hours but usually happens within minutes. If you do not receive an email after this time period, contact us through the contact page. Some customer purchases can be pending for manual antifraud check up. Antifraud check occurs due to the growing number of fraudulent transactions from persons who are not actual the cardholders of the credit cards used during purchase.

Products Support

We are committed to providing you the best possible support for all our products. There 3 levels of support we provide.

Support Forum

In support forum we do provide support only for our free products and only if the product is in original non-modified condition. Our commitments on Support Forum are:

• Provide support on matters related to product's exploitation and possible malfunctions.
• Do our best to give an answer within 24-48 hours, but on guarantee thought.

Dedicated Support

Dedicated Support is freely available for everyone who bought the PRO version of our products. Our commitments on Dedicated Support are:

• Provide support in private Helpdesk Ticket system.
• Provide support on matters related to product's exploitation and possible malfunctions.
• Provide support on light product's modifications such like little CSS code tweak.
• Be ready to access to customer's website back-end to investigate and resolve the issue.
• Provide support even if product was slightly modified by customer.
• Guarantee 24 hours response time.

VIP Support

VIP Support is paid support for users who are new to Joomla and who want quick support. Here are benefits you get when buying VIP Support:

• Get support even if the product was heavily modified.
• Get support for all questions related not only to the product, but also to your Joomla configuration (3rd party extensions are not included).
• Get support for all questions related to the product core modification to match your requirements.
• Get technical recommendations, tips, hints related to Joomla administration.
• Get support in very short time. The guaranteed response time is 10 hours.

VIP Support is available for purchase only for customer who bought some of our products. We want our customers to make sure that his case requires VIP Support before buying.

Refund Policy

While our company is offering non-tangible irrevocable goods, customer's 100% satisfaction is more important to us than protecting our works from being stolen. That's why we are offering 60-Day Unconditional Money-Back Guarantee for all of our commercial products. If for 60 days after your purchase of our product you are not satisfied with the product for any reason whatsoever, simply submit a request at your dedicated support channel and you would receive a full refund within 24 hours.

Disclaimer

JoomlaEZ.com products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

JoomlaEZ reserves the right to change or modify current Terms with no prior notice.